GENERAL:
Please be aware that ICSA is unable to provide specific advice about individual applications and requirements. All visa and passport applications are assessed on a case-by-case basis.
Frequently Asked Questions (FAQs)
Please visit https://ica.gov.pg/faq for a list of frequently asked questions, which may assist you with your enquiry.
FORMS: All application forms can be downloaded from ICSA’s website. The forms can be found at:
Visas: https://ica.gov.pg/visa-information/visa-forms
Work Permits: https://ica.gov.pg/work-permit-forms/work-permit-forms
Passports: https://ica.gov.pg/passport/application-forms
Citizenship: https://ica.gov.pg/citizenship/citizenship-and-dual-citizenship
Client Service Counter
Passports – Koitachi Haus ICSA operates a separate Client Services Counter for all passport applications at Koitachi Haus. LOCATION: Spring Garden Road Port Moresby:
LODGEMENT DAYS: MONDAY / WEDNESDAY/FRIDAY
COLLECTION DAYS : TUESDAY / THURSDAY
TIME: 08:30 to 11:30am then 13:30pm to 15:00pm
An SMS Notification will be sent advising clients when their Passport is ready for collection.
Visas, Work Permits, and Citizenship the Client Services Counter is located at Central Government Offices.
DAYS: MONDAY TO FRIDAY
TIME: 9:00am to 12:00pm
Visas and Work Permits that have been granted and/or approved will be issued at the ICA client services counter on Tuesdays and Thursdays ONLY.
APPLICATION STATUS ENQUIRIES:
Once you lodge your application, you will receive a Lodgement or Application Receipt which provides information about expected processing timeframes.
ICSA no longer accepts follow up requests about the status of visa or passport applications at Client Service counters.
You will be notified in writing once your application has been approved or rejected via email.
Please refer to that email as it will provide you with important information about when you can come into the ICSA office for the issuing of your visa, work permit or passport collection. An SMS notification will be sent to notify clients of passport collection.
ICSA may also contact you if additional information is required. A request for further information letter will be sent outlining documents required to continue assessing your application. A timeframe will be provided to submit that information to a specific email address.
If you have not received an email within the time frame indicated on your Lodgement or Application Receipt, you may email the appropriate visa processing area, in order to check the status of your application.
VISA APPLICATIONS:
Online Visa application (e-Visa)
Travellers to Papua New Guinea (and who hold specified passports), can apply for many visas through ICSA’s e-Visa portal. To view the list of available visas, and to determine if you are eligible to apply for a Visa online, please refer to the list of eligible passports by selecting the below:
https://evisa.ica.gov.pg/evisa/account/Apply
All other VISA APPLICATIONS:
If the visa you wish to apply for is not an e-Visa, or you do not hold a passport eligible for an e-Visa, you must submit your visa application by email to the relevant address below:
New entries: newentries@immigration.gov.pg – Short and Long Term Business visas
Extensions: extensions@immigration.gov.pg
Permanent Residence: pr@immigration.gov.pg
APEC Business Travel Card: abtc@immigration.gov.pg
Work Permits: workpermits@immigration.gov.pg
IMPORTANT INFORMATION
Visa Application Lodgments and Enquiries MUST be submitted to the appropriate email address
Please DO NOT copy in additional ICSA group mailboxes or individual ICSA employees
Any enquiries or applications received by the incorrect mail box will not be processed or emails responded to
VISA APPLICATION FEES:
All visa fees (Migration Service Fees) are charged in United States Dollars (USD) equivalent. All fees are payable online either though the e-Visa portal (if applicable) or through the electronic payment gateway which can be found here: https://ica.gov.pg/login A full list of the Migration Service Fees is available on the ICSA website at the following link:https://ica.gov.pg/visa-information/migration-service-fees
ONLINE VISA STATUS ENQUIRY:
Applicants for visas can verify their visa status without having to contact ICSA. Travellers can do this using the e-Visa Approval Status Check tool, the link is below:
https://evisa.ica.gov.pg/evisa/account/status
WORK PERMIT APPLICATIONS:
Work Permit application lodgement
Legislative and administrative changes were made in early 2021 for the Work Permits to be administered by PNG Immigration and Citizenship Authority. ICSA accepts Work Permit applications by email only, directly to workpermits@immigration.gov.pg
Foreign nationals who will be engaged in formal employment in the private sector in Papua New Guinea require a work permit approval prior to applying for any employment visa. Your employer will sponsor both your work permit and your employment visa application.
Information on applying for a Work Permit can be found at the below link, under the ‘Explore Options’ tab: https://ica.gov.pg/ The Work Permit fee schedule is at https://ica.gov.pg/work-permit-fees-schedule/work-permit-fees-schedule
PASSPORT APPLICATIONS:
Applicants in Port Moresby should lodge their application for a PNG Passport at ICSA’s counter at KOITACHI HAUS – Spring Garden Road Port Moresby
Applicants who reside outside Port Moresby can submit their application by post to:
PNG Passports Branch
PNG ICSA
P.O. Box 1790
Boroko NCD
ICSA encourages clients to send their application(s) through a courier service.
The fee for a passport is K100. Further information on requirements is at https://ica.gov.pg/passport/applying-for-a-png-passport
CITIZENSHIP APPLICATIONS:
If your query is about an application for Citizenship, including Citizenship by Naturalization or Dual Citizenship, our colleagues from Citizenship Branch will respond to your query within three working days.
Should you require further information, do not hesitate to contact ICSA directly.
